Hello,
I have a valid license for Enscape and Rhino 7. I keep getting this error saying I need an internet connection. I have a valid internet conenction. Otherwise I would not be able to post this
Has anyone gotten this error?
Welcome to our Forum @Almendarez28 !
Perhaps you’re connecting to the internet via a proxy server?
In that case, you might need to configure your proxy settings. You can do that by opening the General Settings window and selecting the Network option. Click the Edit Proxy Settings button, which will open the Enscape Proxy Server window. Then un-check the Use System Default checkbox to allow your proxy server details to be entered. You may need to ask your IT Administrator what information you need to fill out in these fields.
If you are not using a proxy server, please make sure the box next to “Use System Default” is checked.
Another possibility if you are not using a proxy server is that your firewall is blocking Enscape from connecting to our servers.
Therefore, please make sure that you have the following URL exceptions and associated port numbers marked as exceptions in your Firewall settings:
http://licensing.inreal-tech.com
http://licensing.enscape3d.com
The port for these URL’s should be set to ’80’.
If you then continue to experience issues with connecting to our panorama servers, then please don’t hesitate in getting back in touch!