Unable to upgrade Vray from 5 to 6 perpetual

Licensing General
1

Hello,
i’ve been trying to upgrade my perpetual Vray 5 license to Vray 6 perpetual license. I can’t do this because of strange warning:

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What is it about? No matter how hard i try, no matter which browser i’m using, that just doesn’t work. I have nothing to do with an invoice date. Is it a glitch? An error? I don’t know what to think about it.

With kind regards
Bartek

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2

Hi, thanks for posting. Could you please open a ticket trough the support contact form. Please include a link to this thread in your message so we can track your issue better.

3

Hi,
i’ve already done that. Today morning i’ve opened a ticket to the support .