Version 2.5 - Revit Decal Cutouts Not Working

Enscape Issues
1

Hello! I am experiencing issues with Revit decals with cutouts with the newest release 2.5.

  • Enscape Version - 2.5.050-gd44f62a
  • Build number - 2.5.19093.934
  • Autodesk Revit 2018.3

In previous versions, I was able to use a greyscale image to control transparency (cutouts) as explained in this blog post: https://enscape3d.com/best-practices-using-revit-decals-enscape/

In the current version (2.5), whenever a decal has a cutout image added to it, the decal completely disappears from Enscape. See the attached test images. Both the decal image and cutout image are jpgs in the RGB colorspace.

01_Test - No Cutout.JPG
01_Test - No Cutout.JPG1199×417 34.2 KB

02_Test - With Cutout.JPG
02_Test - With Cutout.JPG1157×432 33.5 KB

Thanks in advance for your help. You guys are great! :thumbsup:

decal.jpg
decal.jpg707×707 41.1 KB

decal-cutout.jpg
decal-cutout.jpg707×707 17.7 KB

2

Hi @cmelande

thanks for your detailed report! We’re sorry, that must have slipped through our testing. I can confirm your reported behavior. We’ll definitely fix that issue as soon as possible (probably in an upcoming hotfix).

3

I am on a deadline… when will the hotfix be available…

or do i need to uninstall and reinstall 2.4,

i can’t reinstall 2.4, i am using the new assets…

please, please… release the hotfix for this

4

We currently plan to release the Hotfix within this week.

However the same fixes will be contained in a Preview version released later today!

Hope that helps! :slight_smile:

5

Yes my deadline is the 14th…

6

Hi @arno_delange @cmelande the issue has been fixed in the just released Preview version 2.5.0.108-g12a9b91 :slight_smile:

7

I’m running the new preview version but still not seeing the decals that have a cutoutmap assigned to them. Would it help if I send over example files?

8

Yes, please contact support by sending feedback and share your project. It should definitely work now:

cutout-decal.PNG.jpg
cutout-decal.PNG.jpg1133×441 111 KB

9

always having trouble finding the beta versions on the site, could you post a link

10

Please open the About window - there’s a link to the download area :slight_smile:

The Preview versions are linked a line below the regular download button on the download area page.

11

update works for me..do get a graphics card error, but when i hit ignor it renders fine

12

Did you send feedback? That would help us a lot to figure out what went wrong! Thanks a lot in advance!

13

You can download a sample here: https://www.dropbox.com/s/fl2wgm19iiudy81/Decals%20not%20working.rvt?dl=0

I’m not seeing any of the 3 decals on the wall. The interesting thing is: when I remove the cutout map of just one of the 3 decals, I do see all of them.

Weird…

14

Thanks for the repro case. There was indeed a glitch in the fix that resulted in your described behavior. If there was no decal material without cut-outs none were visible. This will be fixed for official the hotfix release of course. Thanks for testing the Preview version! :thumbup:

15

It’s working in the latest preview version!

16

All decals with cutouts shift the cutout so it does not align with the material image - has been like this for the past 6 months or so. We install all the latest versions of enscape as they come out. No fixes yet.