Vray frame buffer - interactive render issue

Ever since upgrading to the latest version of Vray for sketchup, I can use the interactive render and the VFB works as it should. When I stop the rendering and make sure modifications to the model and then go to render again, the VFB will not maximize. It shows on the task bar but I cant get it to come back. I have tried Alt/ tab. I also tried deleting the framebufferstate.fbs. The only way to resolve the issue is to close and reopen the file. This happens with all files.

Hey @gary_ledgerwood ,

Can you confirm the exact OS? Testing on a simple scene, it looks like the VFB window is returning. Is it possible to provide a screen recording with the issue, so we’re sure we follow the same steps? Does it happen exclusively when you’re using Interactive? Have you tried re-installing?

One way you could try bringing it back is to select it from the task bar, right-click on it and select Move. You can try moving it with the keyboard arrows and see if that changes anything.

Alternatively, we can arrange a remote session to investigate on the spot.

Hey @gary_ledgerwood ,

Is it just a single monitor you’re using?

Would it be possible to drop us a line via our contact form so we can schedule a remote session to troubleshoot this on the spot? Please make sure to mention this thread (or my name) in the form subject, thanks!

I submitted a request and will let you troubleshoot. Thanks! I am using two monitors but it doesnt show on either. Definitely something weird going on. I can close the frame buffer and reopen and it is still permanently minimized.

Thanks @gary_ledgerwood , you should’ve received a reply by now.

I will be back to my office tomorrow to troubleshoot. Thank you!