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  • Multiple render elements

    Error

    Multiple render elements with the same name are not supported.

    This is the error I'm getting while trying to submit a single image to render in the cloud.

    I have 4 render elements
    Light_Mix
    Z_depth
    Extra_Tex
    Cryptomatte

    All are labelled differently, I cant find where the error is coming from.
    Any ideas?

    Thanks

  • #2
    Hi stezza,

    Can you please share the scene with us? It will help us investigate and find the issue. If it's more convenient for you, you can share it in a direct message to me.

    Thanks,
    Vladie
    Vladimir Dragoev

    Product Specialist

    Chaos Cloud

    Comment


    • #3
      Thanks Vladie.
      Here is the scene without the assets. I have only deleted the assets and materials.

      Cheers
      Attached Files

      Comment


      • #4
        Hello,

        I have tested with the scene that you provided and I am not able to reproduce the error locally at our side.
        Can you please update your Chaos Cloud Client App version to the latest available here: https://cloud.chaos.com/download-client-app

        If you are still getting the same error with it when you try to submit to Chaos Cloud, can you please let me know the exact versions of Maya and V-Ray that you are using.

        Comment


        • #5
          All the latest updates were used Maya 2020.4 Latest VRay release and cloud client.
          I was wondering if some of the referenced assets had brought in some render elements? but these would have had a name space anyway.

          Comment


          • #6
            I had the same problem of submitting...Error

            Multiple render elements with the same name are not supported.

            I just remove all the render elements and submit it again. and it works.

            i do use xref. and check all the xref are without renderelemnts.

            hope this reslove the issue
            Last edited by williamyu1988; 03-06-2021, 11:43 PM.

            Comment


            • #7
              Is this forum still active? 2024 and having same error. Constantly actually. "Multiple render elements with the same name are not supported". Any solutions? When I delete all elements it works, once I start adding few, same message pops up. ​

              Comment


              • #8
                Hi, thanks for posting. Which host platform are you using (is it Maya)? Please update your V-Ray to the latest version and re-install the Cloud Client App.
                Is this issue happening in a new simple scene? What render elements were you using when you got the issue? Please share your scene that reproduces the issue here or on the support contact form.

                I tested the scene form post number 3. It is a Maya scene and it submits and renders without issues on my end.
                Last edited by vladimir_krastev; 05-01-2024, 09:25 AM.
                Vladimir Krastev | chaos.com
                Chaos Support Representative | contact us

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                • #9
                  Hi, I have the same problem with v-ray in Rhino. I could upload my first scene with all the render elements i needed, but with the next two i had the same problem as everybody above. I already updated everything and it is still not working. Do you have any other suggestions?

                  Comment


                  • #10
                    Hi, we have a bug report in our system that seems just like your case. Do you have BacktoBeauty render element in your render elements stack?
                    Do you experience something like this:
                    Click image for larger version  Name:	download?id=14VG8GTPyVr-Za7P5tXrqqIhC2teKTMp-&authuser=0.png Views:	0 Size:	415.2 KB ID:	1215681
                    Vladimir Krastev | chaos.com
                    Chaos Support Representative | contact us

                    Comment


                    • #11
                      Thanks for the quick reply! I didn't have the back to beaty element but the light mix was the problem, once I removed it I could upload my file. But it didnt show up twice in the list and. Also the first scene still works with the light mix render element, but the other two dont

                      Comment


                      • #12
                        Hi, please open a ticket to support and include a link to this thread as well as your job ID in the description.​. We need to review the scene to confirm what the issue is.
                        Vladimir Krastev | chaos.com
                        Chaos Support Representative | contact us

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