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Hi, I upload a scene in Cloud, and the render strarts normally, but after few minutes the render fails. I have the last versions of Vray and Chaos Cloud App
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Dear damiano_corradini, hello.
I am looking at your Chaos Cloud history now. Looks like in general scene optimization should be prescribed, because - yes - you have many failed jobs.
Please be aware that when you delete the scene from the portal we are not able to investigate in details why the job has failed. Some of your jobs are now deleted.
Will share some general advices for scene optimization:- Memory Usage Optimizations for CPU rendering
- Memory Usage Optimizations for GPU rendering
- V-Ray Displacement Optimizations
If the failed jobs are views from one scene or many, we encourage you to share with us the original .skp file(s) by using Extensions > V-Ray > Pack Project and attached it/them via our contact form.
Be sure that 3D and Rendering Help is chosen under Request Type.
Mainly memory issues could be provoked by using extreme amount of Displacement, Fur (without any optimizations).
But it is better to take a look at the particular situation since it is really happening a lot for your submissions.
There are other errors too, so something is disturbing the process.
Please add also this forum link into the description and colleagues will reach you in the opened ticket.
Best regards,
TS
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