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Is the Cloud undergoing maintenance or just broken?

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  • Is the Cloud undergoing maintenance or just broken?

    Experiencing crazy slowness today with the cloud service.
    I would enter the job ID but it is not clear how to find that.
    Existing project, used to render in about 10 minutes or less.
    Now, it took almost an hour to upload, and it's just been sitting around 26% rendered for almost 35 minutes and it's not making any progress.
    Probably going to miss the deadline that should have easily been met.

    Hope the cloud becomes useable again soon, I guess...

    Update: Job submitted nearly 1.5 hours ago, and it's not even to 50% complete. At least now there is a preview showing me that no progress is occurring.
    Previously the job finished in under 10-15 minutes.
    Boo.
    Last edited by voltron7; 09-05-2024, 12:27 PM.

  • #2
    Dear voltron7, hello.​

    Please take a look at the following forum thread where a similar topic is discussed.

    Best regards,
    TS
    Tsvetomira Girginova | chaos.com
    3D Support (AEC,HOU,C4D) Team Lead | contact us

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    • #3
      Originally posted by tsvetomira.girginova View Post
      Dear voltron7, hello.​

      Please take a look at the following forum thread where a similar topic is discussed.

      Best regards,
      TS
      Thanks, I actually saw that prior to posting, and saw no solutions or answers...
      best regards

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      • #4
        The important questions are asked there + a navigation how to find your job ID.
        Tsvetomira Girginova | chaos.com
        3D Support (AEC,HOU,C4D) Team Lead | contact us

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