Slow and noisy - strange

[tashko.zashev]

Hi,

Would it be possible to send us another mail to support@chaosgroup.com ? I just checked and didn't find any mails received from jiri.matys@gmail.com this week. Or maybe you are using another email address for this support request?
It would be great to have the scene file until we arrange a remote session and troubleshoot the rendering crash during Active shade sessions. So please send us the download link again to open new support ticket in our system and we will provide you with more details about the remote access procedure.
Thank you.

[Jiri.Matys]

Email sent again, hope it will arrive this time.

I used RT GPU as a production render last time. Render ok, second time error (on a picture below). I dont know what this error mean.

[tashko.zashev]

Email sent again, hope it will arrive this time.

I used RT GPU as a production render last time. Render ok, second time error (on a picture below). I dont know what this error mean.

We have it.
Thank you very much.

[savage309]

Email sent again, hope it will arrive this time. I used RT GPU as a production render last time. Render ok, second time error (on a picture below). I dont know what this error mean.

Write to the support again when we have time to arrange team viewer online session to check if the errors are related somehow with your setup.

Best,
Blago.

[Jiri.Matys]

OK. I will write when I get back.

I have a new GeForce GTX 1080 card from Gigabyte, but it looks ok, everything works great and first render work every time, so I think hardware is ok.

[Jiri.Matys]

I tried a different scenes and first render works and second got error. Dont know what this is. Next week make an online session and will see. Thanks a lot.

[tashko.zashev]

I tried a different scenes and first render works and second got error. Dont know what this is. Next week make an online session and will see. Thanks a lot.

We have also added a reminder in our ticket system about this session and we will contact you again on Monday /18.07.16

[Jiri.Matys]

OK, thank you a lot.

[Jiri.Matys]

I sent another scene with same problem to support mail.

Thanks.

[Jiri.Matys]

New update: Uninstall VRay and install newest nightly version. It was ok for a few hours, every test I made was great but then again the same problem - first render ok, second render error.

Ill be back next week.

[Jiri.Matys]

Seems it has been caused by newest Geforce drivers. I install 368.39 and it looks ok now.

[tashko.zashev]

Seems it has been caused by newest Geforce drivers. I install 368.39 and it looks ok now.

Good to know that. I will see now which driver we have installed on our test machine. The problematic drivers should be : 368.81 ?

[Jiri.Matys]

Yes, 368.81 and I think 368.69 too. 368.39 works good so far.

[savage309]

Yes, 368.81 and I think 368.69 too. 368.39 works good so far.

Thanks a lot for the update, this information can be very useful !

Best,
Blago.

[Jiri.Matys]

Hi,

I found something weird:

My card is overclocked to 2GHz. I test it in some GPU benchmark and one game and it really works at 2GHz. BUT when I render in RT GPU, it shows only 1,7 GHz, just the base clock, not even boost completely ignor OC. Wher is a problem?