Cosmos dont'work

[radiosity1980]

Good morning everyone, yesterday the Cosmos window stopped working. Windows did a system update, I don't know if that could be the problem. can you help me? thank you all
Filippo

[hristo_chakarov]

Hey Filippo,

There could be many causes for this problems. We will need the logs (if any) in order to see what's wrong. But as I usually say, logs contain sensitive data, so the best way to provide us with them would be to create an issue in our tickets system and attach your cb.log and config.json files (located in C:\Program Files\Common Files\ChaosGroup\ChaosCosmos).

[radiosity1980]

Thank you very much, I followed your advice and created a ticket!
Thanks for your help
Filippo

[aleksandar_ivanov]

As we discussed in the ticket it looks like the Chaos Cosmos Browser wasn't started.
You could also check the cbservice.exe enabled as a Startup app (You can see this from the Task Manager).
This way the service will automatically be started.