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  • Vray Fur issue

    Hello,

    While it was a great recent update for Vray Fur support, I've been dealing with a crash when I live link with a scene that has Vray Furs.
    It just shows a black screen and there was a message attached. When I removed all the Vray Fur, it worked fine.
    The scene was relatively heavy. I guess it's a factor that Vantage only supports Vray fur with a limited file size.
    I hope Chaos solves this issue soon.


    Attached Files

  • #2
    Hi, thanks for posting. At one point you should run out of memory. Please check if this is the case. Are you able to render this scene with V-Ray GPU?
    Vladimir Krastev | chaos.com
    Chaos Support Representative | contact us

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    • #3
      @vladimir_krastev

      I checked task manager while Vantage was running but I didn't see Video Ram run out. I have an RTX 5000 with 16GB VRAM. It was only used about half of my VRAM.
      I've tried V-Ray GPU and it works. Just Vantage is not picking up the render, showing a black screen.

      Comment


      • #4
        The scene was relatively heavy. I guess it's a factor that Vantage only supports Vray fur with a limited file size.
        I hope Chaos solves this issue soon.​
        Not sure what you mean by "only supports Vray fur with a limited file size".

        We can't solve the issue unless you send us the scene and steps to reproduce, as currently we don't know what the issue is.

        Greetings,
        Vladimir Nedev
        Vantage developer, e-mail: vladimir.nedev@chaos.com , for licensing problems please contact : chaos.com/help

        Comment


        • #5
          My fur is with bug! The rendering fur is with this lines

          Comment


          • #6
            Hi thiago_peixoto,

            Are you using 2 GPUs? I have tested on a dual GPU setup and cannot reproduce your issue. Can you send us this scene or a similar scene that reproduces this?

            Best regards,
            Alexander
            Alexander Atanasov

            V-Ray for Unreal & Chaos Vantage QA

            Chaos

            Comment


            • #7
              Originally posted by Alexander.Atanasov View Post
              Hi thiago_peixoto,

              Are you using 2 GPUs? I have tested on a dual GPU setup and cannot reproduce your issue. Can you send us this scene or a similar scene that reproduces this?

              Best regards,
              Alexander
              Im using NVidia 3060 Only on windows 11. Before this I was using 2.3.0 version of vantage and no have issues

              Comment


              • #8
                Can you send us the scene and the debug log ?

                Greetings,
                Vladimir Nedev
                Vantage developer, e-mail: vladimir.nedev@chaos.com , for licensing problems please contact : chaos.com/help

                Comment


                • #9
                  Originally posted by vladimir.nedev View Post
                  Can you send us the scene and the debug log ?

                  Greetings,
                  Vladimir Nedev
                  ​​

                  cannot send the scene because it is associated with vray project in the sketchup

                  Comment


                  • #10
                    Originally posted by vladimir.nedev View Post
                    Can you send us the scene and the debug log ?

                    Greetings,
                    Vladimir Nedev
                    I forgot to mention that my i7 processor has an integrated video card.

                    Comment


                    • #11
                      Originally posted by thiago_peixoto View Post
                      cannot send the scene because it is associated with vray project in the sketchup
                      The warnings state that you are using multiple GPUs.

                      Can you check from Edit -> Render Devices... ?

                      If you could locate the full debug log in %appdata%/Chaos/Vantage/debug_log.txt and attach it here, it will also be helpful.

                      Click image for larger version  Name:	render_devices.png Views:	0 Size:	74.7 KB ID:	1215616

                      Greetings,
                      Vladimir Nedev
                      Vantage developer, e-mail: vladimir.nedev@chaos.com , for licensing problems please contact : chaos.com/help

                      Comment

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