All licensing systems down! Can't render anything!!

[ricoholmes]

These licensing issues must be causing you folks at ChaosGroup some degree of panic as well. We understand. Glad to see it's back online.

Having said that. Why do 2 minute glitches your license servers cause us problems the instant they go down ?
I would have thought there would be some time buffer allowed in the system.
If my license was valid two minutes ago, surely it should be valid until tomorrow. By all means have the license server phone home as many times a day as it likes, but only cut us off if it's been unable to verify for an extended period.

[Tim Ellis]

Restarted VLR service and then logged out and back into my.chaosgroup.com but still have broken licenses & license server pages. Local license server is showing correct licenses & is running correctly (5.2.2)

I just want to download the offline.bin file again for my licenses to cover any future outtages of online licensing.

[muoto]

works normally for me

[Svetlozar Draganov]

These licensing issues must be causing you folks at ChaosGroup some degree of panic as well. We understand. Glad to see it's back online.

Having said that. Why do 2 minute glitches your license servers cause us problems the instant they go down ?
I would have thought there would be some time buffer allowed in the system.
If my license was valid two minutes ago, surely it should be valid until tomorrow. By all means have the license server phone home as many times a day as it likes, but only cut us off if it's been unable to verify for an extended period.

Thanks for the support - I wouldn't say it a panic attack, we are prepared for such cases and know how to tackle them so we are just doing our job.
Thanks for the provided feedback, I'll make sure it will reach the right people at Chaos Group.

[Tim Ellis]

Svetlozar, I have switched my license server back to 5.1.2 after reading the 5.2.2 has issues with offline mode and the offline licensing is now working as expected. However the my.chaosgroup.com pages have no change still. Will keep checking.

[Svetlozar Draganov]

Svetlozar, I have switched my license server back to 5.1.2 after reading the 5.2.2 has issues with offline mode and the offline licensing is now working as expected. However the my.chaosgroup.com pages have no change still. Will keep checking.

Does it work as expected now?

[Tim Ellis]

License & license server pages are back on my.chaosgroup.com at last.

[Svetlozar Draganov]

Glad to hear that!