phoenix 3.12 for vray3 failed to initialize

[anthonyh]

installed new phoenix 3.12 for vray 3 but it doesn`t seem to work ? `failed to initialize`. reinstalled 3.11 and it`s fine.
any ideas ? thanks
edit: for 3dsmax 2016

[georgi.zhekov]

Hello,

Can you check if you have downloaded the correct installer for V-Ray 3 - the file should be called - phoenixFD_adv_31200_max2016_vray3_x64

Thanks,

[anthonyh]

hi Georgi
I copied from the filename:
phoenixFD_adv_31200_max2016_vray3_x64.exe

looks right to me. i installed and got the failed to initialize but 3.11 is working fine when reinstalled.?
thanks
edit: tried 2019 version, worked fine no error.
tried 2016 again, failed to initialize.

[georgi.zhekov]

Hmm, that's strange - what version of V-Ray are you using?

[anthonyh]

2016 is using Vray 3.4, maybe that`s it, is the minimum 3.6 now maybe ?
2019 is using latest 3.6 nightly.

anthonyh

[Svetlin.Nikolov]

Indeed, seems like the V-Ray SDK was broken between V-Ray 3.4 and 3.6. Since we added support for the V-Ray light select render element, this exposed the issue.

There are two possible solutions - either you grab V-Ray 3.6, or we can remove the support for light selects for V-Ray 3, and this will make Phoenix compatible with V-Ray versions back to 3.1.

[anthonyh]

Well, we don`t currently use light selects but I wouldn`t want to speak for everyone else. If it`s an easy fix maybe a specific build would be very much appreciated, although if that`s gonna be a load extra work only just for us I understand if it`s not an option. At some point we`ll have to update as 3dsmax 2020 is gonna come out and we won`t have access to 2016 any more, 3 versions back for subscriptionI think. We tend to take a `if it ain`t broke` approach to upgrades and 3.4 has handled everything we need so far.

[Svetlin.Nikolov]

I think it would be the lesser evil to return the light selects to their previous state for V-Ray 3 and keep them only for V-Ray Next, so the older V-Ray 3 versions are still compatible. Light selects will still be able to work correctly when the phoenix light cache is disabled, otherwise they will show buckets.

[anthonyh]

Sounds good to me, it will allow me to upgrade phoenix to the latest, as long as there is negligible impact on anyone else. That would be great thanks.

[Svetlin.Nikolov]

Hey, so in tomorrow's nightlies the support for V-Ray-s back to 3.1 will be restored. Thanks for reporting this!

[anthonyh]

Hi Svetlin,
thanks, I`ll give it a go !
anthonyh