Doesn't run for me

[biochemical_animations]

I get the EULA, press I agree, then a window pops up that says "VRay bench is starting" (or something like that, it happens really quick) then closes and nothing else happens. Task manager reports no applications running. Is there an error log to check somewhere? TIA

[biochemical_animations]

I found this in event viewer:

Fault bucket , type 0
Event Name: PCA2
Response: Not available
Cab Id: 0

Problem signature:
P1: vraybench_1.0.1_win_x64.exe
P2: 0.0.0.0
P3: vraybench_1.0.1_win_x64.exe
P4: unknown
P5: unknown
P6: 200
P7: -1
P8:
P9:
P10:

Attached files:
C:\Users\jb\AppData\Local\Temp\{70596ba9-d127-4f07-8f3f-7b4895896c30}\appcompat.txt
C:\Users\jb\AppData\Local\Temp\Tab282A.tmp

These files may be available here:
C:\Users\jb\AppData\Local\Microsoft\Windows\WER\Re portQueue\NonCritical_vraybench_1.0.1__2722c503484 3ffa1caac948d18165b2286d32e_cab_053c2867

Analysis symbol:
Rechecking for solution: 0
Report Id: 50f75917-1985-11e7-8a18-d05099251563
Report Status: 4

[digitalx3d]

I am having a similar experience trying to run the benchmark on one of my render slave machines. It ran fine on my workstation where my license dongle resides. My network situation is a bit unusual though. Normally my slave machines have no connection to the internet. I thought maybe the benchmark required an internet connection, so I switched on the wireless connection. What's unusual about my setup is that the wireless network is completely separate from my wired network that connects my slaves to my workstation. So, my machines are connected to two networks simultaneously. Perhaps the benchmark doesn't know which network to utilize (if any)?? I can't think of any other reason it wouldn't run. I was eager to see the results though since the results posted online don't show any Kaby Lake i7 7700's yet.

Any suggestions?

[biochemical_animations]

I think I read, it doesn't need a license.

[FSGFX]

the benchmark does not start here on any computer...
back to desktop after is see the "Benchmark is starting" screen...

[deyan.hadzhiev]

Hi all. V-Ray benchmark doesn't need a license and may be affected by network configuration only when submitting results after the render is finished, which as I understand is not your problem. Since the bench executable is not starting, I guess the problem is more likely connected to the OS version and VC runtime. Could you write your exact windows version, and whether you have installed VC14 runtime.

Also if it is convenient, you may start the bench executable with command line argument "-debug=2" and it will create a log file in %TEMP% (installer_debug_*.log) that may help us find the problem. Also, the files necessary for the benchmark to run are extracted to "%TEMP%/V-Ray Benchmark" and if the benchmark was even briefly started, it should have created two files for output and errors in this directory (vraybench.out and vraybench.err). Could you send this files if they exist and are not empty?

Best Regards,
Deyan Hadzhiev

[FSGFX]

are you talking about MSVStudio? or is VC14 something else..?

[FSGFX]

0: [2017/Apr/5|11:27:30] Installer build: No revison hash string defined from Mar 30 2017, 19:48:32
1: [2017/Apr/5|11:27:30] Parsing command line arguments
2: [2017/Apr/5|11:27:30] Insatllation was called with arguments:
3: [2017/Apr/5|11:27:30] [ARG 00] -debug="2"
4: [2017/Apr/5|11:27:30] Installation started
5: [2017/Apr/5|11:27:30] Initializing with file="C:\Users\christoph.schaedl\Desktop\vraybench _1.0.1_win_x64.exe", offset=5997056
6: [2017/Apr/5|11:27:31] Checksum successfuly verified
7: [2017/Apr/5|11:27:31] Allocating memory for the compressed cabinet (149961768 B)
8: [2017/Apr/5|11:27:31] Seeking file offset 5997056
9: [2017/Apr/5|11:27:31] Reading compressed cabinet into memory
10: [2017/Apr/5|11:27:31] Checking compressed cabinet version compatibility
11: [2017/Apr/5|11:27:31] Starting decompression of data ...
12: [2017/Apr/5|11:27:31] Decompressor: Allocating memory for uncompressed cabinet (346356788 B)
13: [2017/Apr/5|11:27:31] Decompressor: Starting decompression ... (8 chunks)
14: [2017/Apr/5|11:27:32] Finished decompression. Initializing file headers ...
15: [2017/Apr/5|11:27:32] Finished file headers initialization.
16: [2017/Apr/5|11:27:32] Running installation
17: [2017/Apr/5|11:27:32] Decompressing installation file
18: [2017/Apr/5|11:27:32] Parsing installation file
19: [2017/Apr/5|11:27:32] Getting product description
20: [2017/Apr/5|11:27:32] Getting file sets
21: [2017/Apr/5|11:27:32] Getting GUI colour theme info
22: [2017/Apr/5|11:27:32] Getting UI dialogs
23: [2017/Apr/5|11:27:32] Getting control variables names
24: [2017/Apr/5|11:27:32] Initializing GUI colour theme
25: [2017/Apr/5|11:27:32] ChaosGroup installations found: 1
26: [2017/Apr/5|11:27:32] Checking for previous and legacy installations for this product
27: [2017/Apr/5|11:27:32] Initializing default values
28: [2017/Apr/5|11:27:32] WARNING: Environment variable "HTTP_PROXY" is not defined!
29: [2017/Apr/5|11:27:32] WARNING: Variable [$HTTP_PROXY] is not initialized in the expression: "[$HTTP_PROXY]"
30: [2017/Apr/5|11:27:32] WARNING: Environment variable "HTTPS_PROXY" is not defined!
31: [2017/Apr/5|11:27:32] WARNING: Variable [$HTTPS_PROXY] is not initialized in the expression: "[$HTTPS_PROXY]"
32: [2017/Apr/5|11:27:32] Installation variables used (9):
33: [2017/Apr/5|11:27:32] [CHAOS_INSTALLATIONS_COUNT] = "1" ()
34: [2017/Apr/5|11:27:32] [STDROOT] = "C:\Users\CHRIST~1.SCH\AppData\Local\Temp\V-Ray Benchmark" ([TEMP_DIR]\V-Ray Benchmark)
35: [2017/Apr/5|11:27:32] [PREVIOUSINSTALLATION] = "0"
36: [2017/Apr/5|11:27:32] [LEGACY_INSTALLATION] = "0"
37: [2017/Apr/5|11:27:32] [SHOWDETAILS] = "0"
38: [2017/Apr/5|11:27:32] [SHOULDUNINSTALL] = "0"
39: [2017/Apr/5|11:27:32] [INSTALL_CLEANUP] = "0"
40: [2017/Apr/5|11:27:32] [HTTP_PROXY_ENV] = "" ([OS_HTTP_PROXY])
41: [2017/Apr/5|11:27:32] [HTTPS_PROXY_ENV] = "" ([OS_HTTPS_PROXY])
42: [2017/Apr/5|11:27:32] Retrieving previous license server information
43: [2017/Apr/5|11:27:32] WARNING: Alias "SetLicenseTool" is not included in the installation
44: [2017/Apr/5|11:27:32] WARNING: Could not retrieve previous license server information
45: [2017/Apr/5|11:27:32] Starting installation UI
46: [2017/Apr/5|11:27:39] Setting dialog "EULA" (0, -1)
47: [2017/Apr/5|11:27:44] Setting dialog "RunningApps" (1, -1)
48: [2017/Apr/5|11:27:45] Setting dialog "CopyProgress" (2, -1)
49: [2017/Apr/5|11:28:24] Running Files for installation tag: <AdditionalInstall>
50: [2017/Apr/5|11:28:24] Setting dialog "BenchRunDialog" (3, -1)
51: [2017/Apr/5|11:28:24] Running Files for installation tag: <StartBench>
52: [2017/Apr/5|11:28:28] ERROR: Program(Ext) was NOT started : "C:\Users\CHRIST~1.SCH\AppData\Local\Temp\V-Ray Benchmark\bin\windows\vraybench.exe "
53: [2017/Apr/5|11:28:28] Setting dialog "RevertInstallation" (4, -1)
54: [2017/Apr/5|11:28:28] Reverting installation!
55: [2017/Apr/5|11:28:28] Uninstalling current installation (Revert)
56: [2017/Apr/5|11:28:28] Running Files for installation tag: <PreUninstall>
57: [2017/Apr/5|11:28:28] Reverting uninstallation
58: [2017/Apr/5|11:28:28] Ending installation UI
59: [2017/Apr/5|11:28:28] Installation finished (res=0)

and here the log....

[varosi]

You don't need any internet connection to run V-Ray Benchmark. As deyan.hadzhiev said some post below, you could start Benchmark with -debug=2 option and send %TEMP% (installer_debug_*.log) log file to support@chaosgroup.com to investigate this problem. Please, add some more information about OS and hardware.

I am having a similar experience trying to run the benchmark on one of my render slave machines. It ran fine on my workstation where my license dongle resides. My network situation is a bit unusual though. Normally my slave machines have no connection to the internet. I thought maybe the benchmark required an internet connection, so I switched on the wireless connection. What's unusual about my setup is that the wireless network is completely separate from my wired network that connects my slaves to my workstation. So, my machines are connected to two networks simultaneously. Perhaps the benchmark doesn't know which network to utilize (if any)?? I can't think of any other reason it wouldn't run. I was eager to see the results though since the results posted online don't show any Kaby Lake i7 7700's yet.

Any suggestions?

[biochemical_animations]

Thanks. Running win 7 pro here on my ws, those two files were empty vraybench.out and vraybench.err. Checking uninstall programs in control panel showed vc 12 installed. Downloaded 14 from here:

https://download.microsoft.com/downl...redist.x86.exe Note this is the x86 version...it ran fine on my 64 bit system, but you may want to find the 64 bit version.

...and now it works...thanks.

[vlado]

Ok, that's good to know. We should perhaps include the vc14 runtime with the benchmark itself.

Best regards,
Vlado

[FSGFX]

resintalled vc14 from the link above... still not working...

[digitalx3d]

Here is the output from my installer_debug file-
Also, if it's of any use, this machine does not have a video card.


0: [2017/Apr/5|09:14:30] Installer build: No revison hash string defined from Mar 30 2017, 19:48:32
1: [2017/Apr/5|09:14:30] Parsing command line arguments
2: [2017/Apr/5|09:14:30] Insatllation was called with arguments:
3: [2017/Apr/5|09:14:30] [ARG 00] -debug="2"
4: [2017/Apr/5|09:14:30] Installation started
5: [2017/Apr/5|09:14:30] Initializing with file="C:\Users\John\Desktop\vraybench.exe", offset=5997056
6: [2017/Apr/5|09:14:31] Checksum successfuly verified
7: [2017/Apr/5|09:14:31] Allocating memory for the compressed cabinet (149961768 B)
8: [2017/Apr/5|09:14:31] Seeking file offset 5997056
9: [2017/Apr/5|09:14:31] Reading compressed cabinet into memory
10: [2017/Apr/5|09:14:31] Checking compressed cabinet version compatibility
11: [2017/Apr/5|09:14:31] Starting decompression of data ...
12: [2017/Apr/5|09:14:31] Decompressor: Allocating memory for uncompressed cabinet (346356788 B)
13: [2017/Apr/5|09:14:31] Decompressor: Starting decompression ... (8 chunks)
14: [2017/Apr/5|09:14:32] Finished decompression. Initializing file headers ...
15: [2017/Apr/5|09:14:32] Finished file headers initialization.
16: [2017/Apr/5|09:14:32] Running installation
17: [2017/Apr/5|09:14:32] Decompressing installation file
18: [2017/Apr/5|09:14:32] Parsing installation file
19: [2017/Apr/5|09:14:32] Getting product description
20: [2017/Apr/5|09:14:32] Getting file sets
21: [2017/Apr/5|09:14:32] Getting GUI colour theme info
22: [2017/Apr/5|09:14:32] Getting UI dialogs
23: [2017/Apr/5|09:14:32] Getting control variables names
24: [2017/Apr/5|09:14:32] Initializing GUI colour theme
25: [2017/Apr/5|09:14:32] ChaosGroup installations found: 1
26: [2017/Apr/5|09:14:32] Checking for previous and legacy installations for this product
27: [2017/Apr/5|09:14:32] Initializing default values
28: [2017/Apr/5|09:14:32] WARNING: Environment variable "HTTP_PROXY" is not defined!
29: [2017/Apr/5|09:14:32] WARNING: Variable [$HTTP_PROXY] is not initialized in the expression: "[$HTTP_PROXY]"
30: [2017/Apr/5|09:14:32] WARNING: Environment variable "HTTPS_PROXY" is not defined!
31: [2017/Apr/5|09:14:32] WARNING: Variable [$HTTPS_PROXY] is not initialized in the expression: "[$HTTPS_PROXY]"
32: [2017/Apr/5|09:14:32] Installation variables used (9):
33: [2017/Apr/5|09:14:32] [CHAOS_INSTALLATIONS_COUNT] = "1" ()
34: [2017/Apr/5|09:14:32] [STDROOT] = "C:\Users\John\AppData\Local\Temp\V-Ray Benchmark" ([TEMP_DIR]\V-Ray Benchmark)
35: [2017/Apr/5|09:14:32] [PREVIOUSINSTALLATION] = "0"
36: [2017/Apr/5|09:14:32] [LEGACY_INSTALLATION] = "0"
37: [2017/Apr/5|09:14:32] [SHOWDETAILS] = "0"
38: [2017/Apr/5|09:14:32] [SHOULDUNINSTALL] = "0"
39: [2017/Apr/5|09:14:32] [INSTALL_CLEANUP] = "0"
40: [2017/Apr/5|09:14:32] [HTTP_PROXY_ENV] = "" ([OS_HTTP_PROXY])
41: [2017/Apr/5|09:14:32] [HTTPS_PROXY_ENV] = "" ([OS_HTTPS_PROXY])
42: [2017/Apr/5|09:14:32] Retrieving previous license server information
43: [2017/Apr/5|09:14:32] WARNING: Alias "SetLicenseTool" is not included in the installation
44: [2017/Apr/5|09:14:32] WARNING: Could not retrieve previous license server information
45: [2017/Apr/5|09:14:32] Starting installation UI
46: [2017/Apr/5|09:14:37] Setting dialog "EULA" (0, -1)
47: [2017/Apr/5|09:14:40] Setting dialog "RunningApps" (1, -1)
48: [2017/Apr/5|09:14:40] App "vraybench.exe" running in separate dir: "c:\users\john\desktop\vraybench.exe" - searched: "c:\users\john\appdata\local\temp\v-ray benchmark\bin\windows"
49: [2017/Apr/5|09:14:40] Setting dialog "CopyProgress" (2, -1)
50: [2017/Apr/5|09:14:40] Running Files for installation tag: <AdditionalInstall>
51: [2017/Apr/5|09:14:41] Setting dialog "BenchRunDialog" (3, -1)
52: [2017/Apr/5|09:14:41] Running Files for installation tag: <StartBench>
53: [2017/Apr/5|09:14:41] ERROR: Program(Ext) was NOT started : "C:\Users\John\AppData\Local\Temp\V-Ray Benchmark\bin\windows\vraybench.exe "
54: [2017/Apr/5|09:14:41] Setting dialog "RevertInstallation" (4, -1)
55: [2017/Apr/5|09:14:41] Reverting installation!
56: [2017/Apr/5|09:14:41] Uninstalling current installation (Revert)
57: [2017/Apr/5|09:14:41] Running Files for installation tag: <PreUninstall>
58: [2017/Apr/5|09:14:41] Reverting uninstallation
59: [2017/Apr/5|09:14:42] Ending installation UI
60: [2017/Apr/5|09:14:42] Installation finished (res=0)

[digitalx3d]

OK... I solved the issue. I didn't have a VC v14 version installed. (I checked the wrong PC accidentally the first time). The link posted earlier is for an x86 version, which most of us are using 64bit Windows, so make sure you go to the Microsoft Download site and grab the x64 version of VC 2015 update 3 RC.

It's working for me now. 2:08 for a i7 7700 with 32 gig of ram.

[vlado]

Ok, glad that it's working now

Best regards,
Vlado