Dongle stopped working?

[Erik de Graaf]

Hi,

Yesterday we received our vray dongle's and this morning i reinstalled vray using the hardware lock option, installed everything, inserted the usb key and everything was running fine on 3 machine.

This afternoon one machine was'nt able to obtain a license after working flawless the entire morning. Anyone else having this problem? I can't get it to work anymore, i reinstalled vray plugged the key in another usb slot but still no license. We still have the software license running so production is not in danger here, but i would like to get the key working again.

Erik

[jacksc02]

did you install the wibu software?

[Erik de Graaf]

Hehe,

Yes, the machine did work just like our other machines are still working.

[jacksc02]

no firewalls are running on the machine that is running the wibu server?

[Erik de Graaf]

Just the standard windows firewall

[jacksc02]

try turning it off

[Erik de Graaf]

Well, ill give that a go in a while. We use windows 2003 on our server and it won't let us turn it off locally. I will have to terminate the service from within our server.

But the windows firewall is running on our other machines as well and they have no problems running the wibu keys.

But we will give it a try.

[jacksc02]

also double check the license settings in vray to make sure they are pointing at the correct ip/computer name and that the port is 30304

[Erik de Graaf]

The license says it points to localhost, should we change this to the actual ip or computer name or won't that make a difference.

btw thanks for the fast replys

[jacksc02]

change it to the license server. It should fix your problem!

[Erik de Graaf]

Well that's just it, we don't have a seperate license server. We just received 4 seperate keys so every pc is running the license locally.

[jacksc02]

ah, ok localhost will be best then.
Check the online help there is a good guide there.

[Erik de Graaf]

Hmm, Just checked out the license running on my machine, it says that no licenses are in use, but i do have max with vray running. So what is the deal here?

[vlado]

It says that there is 1 GUI license in use, which is because you have opened the Render Scene dialog. No render/DR licenses are in use since you are not rendering. Looks like everything is ok.

Best regards,
Vlado

[Erik de Graaf]

Ok, thanks that clears up one question.

Remaining question is why the other computer suddenly stopped using the hardware license.