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  • MAX 2017 Freeze

    I don't know if it is a V-Ray thing or a MAX thing, but MAX freezes if I pick the VFB too soon after a render is complete.
    Bobby Parker
    www.bobby-parker.com
    e-mail: info@bobby-parker.com
    phone: 2188206812

    My current hardware setup:
    • Ryzen 9 5900x CPU
    • 128gb Vengeance RGB Pro RAM
    • NVIDIA GeForce RTX 4090
    • ​Windows 11 Pro

  • #2
    When I say freeze, I mean ctrl-alt-del freeze. If I cancel a render, the VFB sits there with frozen buckets.
    Bobby Parker
    www.bobby-parker.com
    e-mail: info@bobby-parker.com
    phone: 2188206812

    My current hardware setup:
    • Ryzen 9 5900x CPU
    • 128gb Vengeance RGB Pro RAM
    • NVIDIA GeForce RTX 4090
    • ​Windows 11 Pro

    Comment


    • #3
      Hi Bobby,

      Is that V-Ray 3.40.02 or /01?
      I can't reproduce it here, can you attache your file ?
      Tashko Zashev | chaos.com
      Chaos Support Representative | contact us

      Comment


      • #4
        .02. It's not crashing on this second project, but 4-5 times on another one I was working on today. I'll see if I can reproduce it here.
        Bobby Parker
        www.bobby-parker.com
        e-mail: info@bobby-parker.com
        phone: 2188206812

        My current hardware setup:
        • Ryzen 9 5900x CPU
        • 128gb Vengeance RGB Pro RAM
        • NVIDIA GeForce RTX 4090
        • ​Windows 11 Pro

        Comment


        • #5
          You can send us the files directly to our support mail if the issue occurs again. Thanks.
          Tashko Zashev | chaos.com
          Chaos Support Representative | contact us

          Comment


          • #6
            It is happening on this scene. If I click to fast, everything freezes.

            https://files.acrobat.com/a/preview/...6-88287e47bcfd
            Bobby Parker
            www.bobby-parker.com
            e-mail: info@bobby-parker.com
            phone: 2188206812

            My current hardware setup:
            • Ryzen 9 5900x CPU
            • 128gb Vengeance RGB Pro RAM
            • NVIDIA GeForce RTX 4090
            • ​Windows 11 Pro

            Comment


            • #7
              Actually, it happens regardless if I click anything or not. It'll freeze 2-3 times and maybe the 4th time it'll work. I have to ctrl-alt-del to get out.
              Bobby Parker
              www.bobby-parker.com
              e-mail: info@bobby-parker.com
              phone: 2188206812

              My current hardware setup:
              • Ryzen 9 5900x CPU
              • 128gb Vengeance RGB Pro RAM
              • NVIDIA GeForce RTX 4090
              • ​Windows 11 Pro

              Comment


              • #8
                It might be a physical camera issue. I think I started this in 2016, but I am not sure. Picking a camera also freezes MAX. Also, I noticed that you can't merge camera or lights, which is really odd.
                Bobby Parker
                www.bobby-parker.com
                e-mail: info@bobby-parker.com
                phone: 2188206812

                My current hardware setup:
                • Ryzen 9 5900x CPU
                • 128gb Vengeance RGB Pro RAM
                • NVIDIA GeForce RTX 4090
                • ​Windows 11 Pro

                Comment


                • #9
                  I have tried to click slow and fast, to rotate and select cameras, move objects etc but couldn't reproduce the issue.
                  Is there a chance to capture the actions you take into your environment on video so I could try to replicate them in the exact same way?
                  Svetlozar Draganov | Senior Manager 3D Support | contact us
                  Chaos & Enscape & Cylindo are now one!

                  Comment


                  • #10
                    I've had some similar crashing experiences caused by some past version of Omnitiles/Walls&Tiles. Maybe it's not thew same, but worth checking?

                    Comment


                    • #11
                      This is a very basic model without any materials. It's pretty consistent here. I'll see if I can record it.

                      Originally posted by voltron7 View Post
                      I've had some similar crashing experiences caused by some past version of Omnitiles/Walls&Tiles. Maybe it's not thew same, but worth checking?
                      Bobby Parker
                      www.bobby-parker.com
                      e-mail: info@bobby-parker.com
                      phone: 2188206812

                      My current hardware setup:
                      • Ryzen 9 5900x CPU
                      • 128gb Vengeance RGB Pro RAM
                      • NVIDIA GeForce RTX 4090
                      • ​Windows 11 Pro

                      Comment


                      • #12
                        It froze my first try. It was when I picked a camera.

                        http://screencast-o-matic.com/watch/cD1r2fi3Or
                        Bobby Parker
                        www.bobby-parker.com
                        e-mail: info@bobby-parker.com
                        phone: 2188206812

                        My current hardware setup:
                        • Ryzen 9 5900x CPU
                        • 128gb Vengeance RGB Pro RAM
                        • NVIDIA GeForce RTX 4090
                        • ​Windows 11 Pro

                        Comment


                        • #13
                          It seems to happen only during or after a render. Here it is directly after a render.

                          http://screencast-o-matic.com/watch/cD1r2qi3OM

                          If I don't render, nothing freezes. It is freezing when the render finishes or after a render and I pick a physical camera.
                          Bobby Parker
                          www.bobby-parker.com
                          e-mail: info@bobby-parker.com
                          phone: 2188206812

                          My current hardware setup:
                          • Ryzen 9 5900x CPU
                          • 128gb Vengeance RGB Pro RAM
                          • NVIDIA GeForce RTX 4090
                          • ​Windows 11 Pro

                          Comment


                          • #14
                            I managed to reproduce the issue but not sure if is somehow related to V-Ray.
                            Will discuss it with our developers and will keep you posted.
                            Svetlozar Draganov | Senior Manager 3D Support | contact us
                            Chaos & Enscape & Cylindo are now one!

                            Comment


                            • #15
                              Thanks for the videos by the way, it would be very difficult to reproduce the issue without triggering the correct actions.
                              Svetlozar Draganov | Senior Manager 3D Support | contact us
                              Chaos & Enscape & Cylindo are now one!

                              Comment

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