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V-Ray 5 keeps crashing Rhino 6

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  • #31
    Hello, again, Thomas,
    I can offer direct assistance via remote connection if this is alright with you. This way we can troubleshoot the issue together with members of our support and dev teams and get to the bottom of the issue that is troubling you in the shortest amount of time. If you are willing to try, I will send you details via private message.

    Alternatively, the next time Rhino crashes, please send the *.dmp file created at your Desktop (file remains until the Rhino crash screen appears) via https://support.chaos.com/hc/en-us/requests/new or via a file-sharing service of your choice directly to peter.chaushev@chaos.com and my colleagues will sift through its contents right away. V-Ray for Rhino's full version number is also needed.

    Kind regards,
    Peter
    Peter Chaushev
    V-Ray for SketchUp | V-Ray for Rhino | Product Owner
    www.chaos.com

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    • #32
      Peter.Chaushev thank you so much, I really hope we can find a solution, regards

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      • #33
        Hello,

        I have a similair issue with Vray 6 for Rhino 6. Whenever I try to open a 3d model it always crashes, it usually works only on the second/third attempt. It is extremely frustrating especially with complex models. Sometimes it takes me 20 minutes to open a file. I know other people having the same problem with Vray 5 and 6. It feels like it is a beta version!
        Has anyone managed to solve this issue?

        Thanks

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