APIA

Hello,

Since a recent sketchup update: july

My enscape does not work properly.

During drawing i am getting the notification below:

Does anyone have a suggestion how to fix this?

“ Enscape is waiting for skethup’s Api to respond. An open skethup dialog may be blocking progress.”

My grapixs card is on the latest update,

4080 card Nividia. (Updated)

Hi @Rebrand0778 , thanks for your post and also for submitting this to our support team right away!

We will review everything accordingly and provide you with either a solution directly or further tips on how to avoid this in the future as best as possible. Stay tuned for a response from us very soon.

Just in case any further questions may come up in the meantime please let me know too.

Hello Demian,

I send in my log with a support ticket. If possible look in to that? It is almost in possibel to work on my current design project..

We received everything we require, at this point you will receive a response very soon likely today with further steps as well. Kindly allow us just a bit more time and we will get back to you. Just in case you shouldn’t hear back from us very soon let me know as well and I’ll escalate this internally.