application is damaged and shold be delete

I got this message when I use enscape with sketchup, I’m. using mac pro.

I have tried to uninstall and delete enscape and install it again with the same problem.

How should we make it work?

Thanks for your inquiry.

Regarding this behavior, please make sure to check out the following pinned Mac sub-forum thread:

WORKAROUND: macOS 13 Ventura ““EnscapeApplication” is damaged and can’t be opened. You should move it to the Bin.”

Let me know if you still experience any other problems afterward.

hi, I’m trying to use enscape on my new Mac studio and I got this message

error initializing enscape application could not find valid enscape application

Could you help please

Thank you for your reply.

In order to investigate this issue, we would need to receive the Enscape logfiles from your machine. To send us your log files manually you will have to make hidden files visible in the Finder. To do this make sure that you are in the Finder (see if “Finder” is written in the top left, next to the Apple symbol) and hit “Command” + “Shift” + “.” together once.

Then go to Macintosh HD → users → [your user folder] → Library → Application Support → Enscape → Data → Logs

Please copy the files/most recent file in this folder and send them/it to me/us via uploading it with your next reply or via an e-mail to , briefly including some context alongside.

After you have send the log file to us you can set the visibility of hidden files back to its usual state by pressing “Command” + “Shift” + “.” together once more while in the Finder. Hidden files should now be invisible again.

I appreciate your time and thanks a lot again in advance for your cooperation.