Asset Placement not working in Rhino 6 with version 2.6.

Enscape Wishlist, Issues, Discussions Enscape :: Issues
1

I had success in the past with the older versions, but now when I open the asset library, click on an asset, and place it in the scene, nothing happens. I cannot figure out why this is happening. I love all the new features, and the asset library is much better now, but I cannot seem to use any of it.

Please let me know what has changed or how to fix this.

Thanks!

Michael

2

Welcome to our forum - I am sorry to hear about this behavior.

In the first instance, could you please kindly uninstall any version of Enscape you currently have installed on your machine, afterward, run our latest installer again and re-install Enscape please.

If that doesn’t help, then could you please submit a dedicated feedback report as described here? That would be very helpful to troubleshoot the cause behind this issue - in the submission form, please briefly detail your problem as well.

Thank you in advance! I’m looking forward to resolving this issue.

3

OK, I uninstalled, but now I cannot reinstall. Perhaps there’s something I’m missing. I ran the Enscape-2.6+11215.msi but the software did not actually install.

Please advise.

Thanks!

Michael Hinman

4

I got it installed. Still no asset placement in scene. I will submit the feedback soon.

: /

5

I’ve found that if you merge your Rhino 6 file into a new clean file, you’ll then be able to place assets again. Might be Rhino file corruption…

6

Could this be related to the most recent Rhino update?

7

Thanks! I don’t know why but that worked. Now I see all of the trees I was trying to put in before came over too.

8

No, I’ve seen this for many versions now since the Asset library came out…it doesn’t happen with every file so I assume its when someone keeps saving as old files and doesn’t even start clean ones…things build up that you can’t see.

9

Hi everyone,

I had the same problem and figured out that, in my case, it was due to a weird layer management by Enscape. It seems pretty basic and stupid but try turning all layers on if you have this problem.

When you place an asset in rhino, the block instance is placed in your current layer but the geometry inside the block is placed by default in the layer that was at the top of your layer list when you opened your document. And I’m guessing there is no way of controlling that. If you deleted that layer meanwhile, Enscape actually creates it.

As that particular layer (some coordination layer) was turned off in my case, the block instances were placed in the document and existed, but they were some kind of ghost objects that you can’t find or select. But that you can find in the Block Manager.

I hope this helps, and I hope that it will be fixed in future versions of Enscape.

Cheers,

Martin

10

Welcome to our forum @Martin_Genet , our developers are definitely aware of this behavior and are looking into ways to resolve this accordingly. :slight_smile:

11

Thanks @Demian_Gutberlet , good to hear. :slight_smile:

12

Any update on addressing this issue?

13

Any updates on this?

Still happening in Rhino v6.SR26, Enscape v2.7.2

Have uninstalled and reinstalled both applications and assets can’t be placed anywhere in Rhino :\

14

Has this been resolved in v 2.8? It was frustrating, not knowing why assets were not showing up.

Thank you, Martin Genet. I would have never been able to find out why.