Hello friends
I want to use Enscape materials. I open the Enscape Material Library window, I select one material, I click Import Selection button and I see error message box. It says that An error occured while importing materials. Some materials could not be imported. I try another materials in another category, nothing changed
I use
Latest Enscape version v3.2.0.65063
Sketchup Pro 2021
I hope it will be fixed.
Thanks
I’m sorry to hear that @x-ray_1 , and welcome to our Forum. Right away it can’t hurt if you could send us a Feedback Report as detailed here. The log files may already provide us with further clues as to why you experienced this issue. Thank you in advance!
Hello @Demian_Gutberlet . I sent log files before. Is there any way to fix this problem?
Could you briefly send me a DM with the e-mail used to submit the report? Then I can have a look myself as well.
Ofcourse. I will send you.
@x-ray_1 , unfortunately, your GPU is not officially supported by Enscape anymore since it has only 2GB of VRAM, but we require at least 4GB after 3.2 was released.
You could try to instead make use of Enscape 3.1.x, any of which version you can still acquire here. That may resolve your problem at hand and allow you to make use of Enscape again, for now, we do highly recommend switching to a new machine though, or upgrading the one currently in your system if possible. Feel free to also refer to our system requirements here and let me know if you have any further questions what so ever.
I will try the v3.1. I can render with no problem. What is the main idea between GPU and importing material problem?
In general, even if you do not experience any render problems at the moment, they may still come up later on in some cases. Still, you can try to continue using 3.2, and when it comes to the error message of yours, please try to also switch your folder location to a different path:
Here, simply click on the path itself which will allow you to re-define it.
You can open this dialogue by clicking the little gear icon here on the bottom left of the Material Library window:
Before adjusting the location, please also make sure you have read-write permission to the new directory you select.
It works @Demian_Gutberlet , thanks a lot! Have a good day.
Wo genau hast du den neuen Speicherort hingelegt?
Hello Mr.Demian Gutberlet
I want to use Enscape materials, but when select materials from it, it seems that the “Import” button is missing. how do I fix this? Please help me because I am in the middle of a important project.
I use
Latest Enscape version 3.4
Sketchup Pro 2021
I hope it will be fixed.
Thanks
I am sorry to hear about that and thanks for your report.
Can you kindly send me a screenshot of that issue at hand? Does it make any difference if you re-install Enscape entirely?
Thank you again in advance.
I can’t import materials due to the material panel having the “import” button located off my screen (second picture). For some reason i cannot scale down the enscape tab to access it. It is possible to use the keyboard to shift the tab off the page (first picture), but when I try to move my mouse to click “import” the materials tab returns to the original screen position and does not import the material. I know others have had a similar problem, but so far I have not found a solution. Any advice?
Welcome to our Forum @Seppo_Hoijarvi - Should you own a capable card you might want to consider up-scaling your resolution to anything above what I guess is around HD (1280 x 720) here? Which GPU is built into this machine? And does it perchance also help if you hide the taskbar?
Hello friends
I want to use Enscape materials. I open the Enscape Material Library window, I select one material, I click Import Selection button and I see error message box. It says that An error occured while importing materials. Some materials could not be imported. I try another materials in another category, nothing changed
I use
Latest Enscape version 3.4.4+94564
Sketchup Pro 2023
