Direct3d error

[small61]

Hi Guys

There is a scene vantage 1.8.3 crashs instantly when I use 1440p, If 1080p, it will crash at about 5 frames.
GPU memory seems plenty available.
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I can provide the log file if is needed

Thanks a lot

[npg]

We could take a look at a crash dump file if one was generated. Check the directory %TEMP% for a file named Vantage_…dmp with the corresponding date and time. Adding the log as well could also be useful.

However since it directly crashes on the higher resolution and not on the lower resolution, this is with 99.9% certainty due to insufficient memory. The application may have to allocate a lot of memory at once, so the fact that there is free GPU memory before that does not guarantee it can’t fail to allocate memory.

[small61]

@npg

We could take a look at a crash dump file if one was generated. Check the directory %TEMP% for a file named Vantage_…dmp with the corresponding date and time. Adding the log as well could also be useful.

However since it directly crashes on the higher resolution and not on the lower resolution, this is with 99.9% certainty due to insufficient memory. The application may have to allocate a lot of memory at once, so the fact that there is free GPU memory before that does not guarantee it can’t fail to allocate memory.

I’v sent you a message with the log file and dmp file, thanks a lot.

[npg]

For the record, the issue occurs on a virtual machine and seems to be specific to this VM.

[small61]

Fixed in 1.8.4 on 1080p，but still crash on higher resolution.