I’m using Enscape through Rhino and am trying to render a pretty basic orthographic view. It prompts me to enter a file location then goes through the motion showing the rendering percentage bar but when complete it’s not in my file location.
I’ve not seen this before and am not sure what to do.
@inezkoz , thanks a lot for your post.
Right away does it perhaps make any difference in terms of where you’re saving the rendering directory wise? Kindly ensure that you also have full read/right permission when it comes to any specific location or locations like your Desktop, the main C:\ drive directory and so forth. If there is any system administrator to refer to, to perhaps make certain that is the case feel free to do so.
Furthermore if you also setup a Default Folder via our Output tab found in the Visual Settings you might be more successful? On top of that you can also try to enable “Automatic Naming” just below the Default Folder setting to also again see if that may do the trick and allow you to save your renderings.
If the above does not help and no matter to which location or how you’re exporting your renderings, please definitely also reach out to support via a report including logs: https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button/
This way our dedicated technical support team can then check out your machine information as well as any generated vital log files which should help with troubleshooting this further.
Once more thanks in advance for your cooperation!
Thank you! It was an issue with permissions.