Running the latest versions of both Sketchup and Enscape for Mac on brand new hardware. My transparent objects are NOT casting shadows or colors at all. I’ve enabled raytracing for sun shadows but cannot enable it for the artificial light with hardware acceleration. Am I missing something or has this not yet been implemented?
Shouldn’t I at least get the shadows from the sunlight?
Thanks!
Hi @jmsmitty and welcome to our forum.
This behavior is currently expected: On macOS, Enscape only supports software-based ray-traced sun shadows, and only for captures (rendered images).
Real-time hardware ray tracing and related features are not available on macOS (yet) and can only be used on Windows systems with a supported graphics card.
If you believe there’s still an issue beyond this limitation, feel free to let us know and we’d be happy to investigate further.
