Enscape won't initiate

[hanna_megcassidy]

Hi there,

I desperately need help. I have been trying to reach support via email for months, the studio got really busy and this dropped off my radar. But we would like to start using Enscape again.

I am getting this license notice stating that I am unable to connect to the Chaos License Serve and that the service is required. I tried signing into Chaps again, I am signed in but it still doesn’t work.

It looks like some essential update was required by January 28, however I was off for a month and no action was taken.

Can anyone help out with this issue by any chance? How do i get this resolved?

Thank you so much!

[Demian_Gutberlet]

Hi @hanna_megcassidy , right away if you get the chance you can check out this dedicated help center article here which goes into detail regarding how you can and should ideally update your license server to continue using Enscape.

On top of that we have of course also received your support inquiry and will reach out to you very soon via the created case as well. Thank you in advance for your cooperation and a bit more patience otherwise.