I use Enscape with Archicad 28 or 29 on macOS Tahoe on a MacBook Pro M5.
When I click to create a rendering, I get this error message:
Unable to execute command
an exception was thrown while activating Enscape.Exports.RenderExportWindow
Unable to create rendering. Why?
Is there a solution to the problem?
Francesco
Hi @usa,
Would it be possible to submit a support request using the Enscape Support button? This will give us additional valuable information and help us troubleshoot your issue faster.
Additionally, we have already identified and fixed a similar issue. The workaround to it is just to close and restart Enscape. If that solves the problem on your end, you are facing the same issue and it will be fixed in the next Enscape release coming in 2 weeks.
Thanks,
Tanya Dilkovska-Petrova
Hi Tanya,
I’ve sent the support request to your support team.
After some trial and error, this is how I solved I:
I opened a previous ArchiCAD file that I had used to create renderings with Enscape; when I clicked the render button, the error message did not appear, and the window opened as expected.
Subsequently, when creating new files in ArchiCAD (version 28 or 29), Enscape caused no further issues.
Thanks
Francesco