hello, does anyone else have this problem with enscape or know how to solve it, I would appreciate it if you help me
@mateo8918 , welcome to our Forum.
Right away, to make sure I get it right, you are referring to the floor appearance / missing floor?
If so then this behavior is actually normal when it comes to using our built in horizon skyboxes. It’s not a bug, but we reccomend creating/using a custom skybox entirely if you wish to circumvent this:
https://learn.enscape3d.com/blog/knowledgebase/skybox-as-a-background/
This will allow you to see a “floor” so to speak in the skybox, but you’ll miss out on our clouds / weather system. In that regard depending on the scene you may also simply want to adjust your camera perspective in a way that the floor is not visible in the first place, which is usually the go-to procedure.
I hope that helps. If any further questions arise regarding this subject let me know.