Families not showing up from Revit to Enscape

Hi all,

I been having trouble over past couple weeks with Enscaping rendering, everytime I change a material or move families, it disappears from Enscape. And the only way it reappears is when I close Enscape and reopen it. I can see it in my 3D view just fine. A while ago, I used to have trouble with materials showing up, but I found a loophole of changing Material Selection in General Settings to Graphics and then changing it back to Appearance. Thats usually fixed it. But I don’t know how to fix this. See below screenshot.

Revit: 2021

Enscape: 2.9.1 +34079

I’m sorry to hear about that.

This should be a case where it’ll be helpful to receive your logfiles from that machine:

https://enscape3d.com/community/blog/knowledgebase/using-the-feedback-button/

Before you submit it please kindly include a link to this thread for reference so that I can check the logs out myself alongside your machine information. Thank you in advance!