How to get a refund 1-year subscription payment?

Enscape Requests, Issues, Discussions Enscape :: General
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1

Hello-

As you know, we recently had several discussions about using Enscape at our company,

based on the replies of Escape representatives asking about graphics specifications and other alternatives.

Unfortunately, all laptops used by our company are not compatible with Enscape,

so we would like to cancel the Enscape subscription.

I want to cancel 1-year subscription payment this year, and trying to get a refund,

but could you tell me how to do get a refund.

(It’s also a pity that we can’t use Enscape due to unmet laptop specifications..)

2

@didesign , I’m of course very sorry to hear that.

Please get in touch with our licensing department (via our helpdesk) to request a refund as detailed here:

How do I contact the support teams directly?

You can simply copy what you wrote here and they’ll get back to you again accordingly very soon.

I appreciate it and thank you in advance.