I can’t start the 3D interactive session and I’m not sure why. My computer specs are: GPU RTX 3060 12GB with driver version 580.97, CPU i5-12600K, running Windows 11.
Hi @nguyen_thong , and welcome to our Forum.
I can see that you’re already in touch with one of our support agents through the case you created, so thanks a lot for that. Please continue communicating with them there, and we’ll make sure the issue is further investigated and resolved.