Installation Error

Hi I would like know how to install the programs that enscape require at the beginning of installation. I got the student liscense and tried to install enscape, but only 1 program was not able to install in my laptop. ‘Vulkan runtime’ program was not installed even though I tried to install by the ‘Install’ button at the first enscape installation window. I tried several times and installed vulkan runtime for 10 times but when I clicked the ‘check again’ button, it kept on shows that the vulkan runtime is not installed. I bought the new laptop appropriate for the enscape which was mentioned on the website. Please give me some advice.

I’m sorry to hear about that!

In this case, can you run the installer with administrator permission? Often it also helps if you simply update your graphics card drivers (which usually include the Vulkan Runtime from the get-go). If you own an NVIDIA card:

https://www.nvidia.com/Download/index.aspx?lang=en-us

If you have an AMD card from the AMD page of course:

https://www.amd.com/en/support

Simply select your card there and acquire the latest drivers. Should the procedures above not help let me know.