Invalid License

Enscape Requests, Issues, Discussions Enscape :: Issues
1

I have this problem about 3-4 days ago, I tried to contact Enscape support via email, but I did the solution they gave me but it didn’t work. They said it was internet connection but I tried two different machines (Floating License) with different connections but I still have the same problem. I had the same problem over a year ago and apparently the license just need a reset. But now I can’t have a solution.

Please someone help me!!

Case Number 01164330.

I tried with Sketchup 2021 and VectorWorks 2022

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2

Please kindly keep in touch with licensing as you’ve did so far - They will help you with resolving this issue at hand. We currently experience a delay in licensing cases being processed but you can be assured that our team will get back to you again as soon as they can.

In this case the license has been disabled due to non-payment - You’ll hear back from us with further provided steps.

If you have any other questions regarding Enscape itself, please let us know.