License unresponding

Since this day we cannot use Enscape due to a license issue. It states that the (floating) license is invalid. When I check our licenses on the Enscape website, the license is active and valid.

When I enter the License Key from our Enscape web portal, nothing happens.

I submitted the problem through the support portal, but we need urgent help due to an upcoming presentation.

This problem has been resolved, it was an issue with our automatic payment.