Hi, greetings. i like you to help me to activated my enscape key. i formated my pc and i forget to desactivated my license. so now i cant used it.
thanks
Hi @Yeisi - In such a case you can simply get in touch with our educational department to reset the activation for your EDU license via in the future. I’ve also reset your license right away so please try activating Enscape again now.
If there’s ever anything else you require assistance with, let us know anytime.
Hello demian, can you please help me too to reset my free trial lisence because my friend using my laptop now to use her own free trial account but it cannot be use because using the same device. My machine x5mLvhrxNhMKiYVzAziqeALLJbFqYaFvi5trtqim64U=
Thanks a lot for your inquiry. In order to receive a trial time reset, please check out this post here accordingly as we do not handle those via the Forum anymore.
Hi Demian, can you help me again with the problem. i lost my pc. i need to activated the enscape in a new pc. thanks a lot
I have reset your license once more so please try activating Enscape again.
In the future please do get in touch with instead as we usually do not reset licenses via the forum. 
Thank you for your understanding and good luck with your studies!