Hi,
When i log in to my account it shows only demo version.
Am i missing something.
Regards
savio alvares
That’s strange, have it worked before ?
Can you send us an email to support@chaosgroup.com with your User name for our web site or the dongle serial number?
You are probably using a different account from the one that you created when you purchased V-Ray. If you are not sure what is the correct account name, it would be best to contact our support guys at support@chaosgroup.com and they will help you out.
Best regards,
Vlado
How to see for serial can u please send me the link…
local…something i cant remember..
It could be possible i messed the account no…
In order to have access to the commercial builds you have to use the account tied with your purchase : SAVIO_ALVARES
We have sent you an email as well.
Actually there is another account registered with similar name (double S) witch have no access to the commercial builds.
ok thabks will go through it
Hi still not able to no reply from support
now i cant log in at all
waiting patiently
Regards
savio alvares
I have sent you a privet message with more instructions, please check it out and let me know if you still have problems.
Have you sent an email to support@chaosgroup.com ? If yes, please give me the ticket number you have received for this support request.
Thank u so much i am sorry i used a different email all is sorted now.
regards
savio alvares
Thanks for the update Savio.