Just rendered and uploaded a panorama - loading circle is rotating and rotating, yet there is no panorama appearing.
Please fix asap.
Edit: Checked older panoramas, all are currently dead.
@MatthiasL Thank you very much for reporting the issue! We’ll take a look and fix this as soon as possible. In the meantime, I’ve noticed that I’m able to open panoramas with Microsoft Edge, but not with other browsers. This might be a workaround, while we work on this issue.
Having a similar issue! Thanks for looking into Arne! Please let us know when the issue is resolved.
We are having the same issue, please let us know if we can try anything to get a more permanent fix!
I’ve reported the same issue a few days ago here: Uploaded 360 panorama keeps loading on mobile
Hope this get’s fixed quick. Clients who click the link or scan the qr-code of a previously generated panorama will only get to see a black loading screen…
In the meantime i use this tool for publishing panorama images: https://pannellum.org/documentation/overview/tutorial/
Hope this helps you out.
@MatthiasL @krlu9896 @KatSchneider @tomb85
We’ve fixed the issue and all Panoramas should display correctly now! You might have to refresh the webpage without caching (usually F5 + CTRL) to force a reload with our fixes.
Great! Thanks Enscape Team!