refund

Friends, I need help with a refund. I was accessing the website and looking at the offers regarding Enscape and accidentally ended up purchasing a plan. And I would like to request a refund of the amount paid. Could you help me? And if this has happened to anyone, could you tell me if the process is quick? como posso estar entrando em contato com o suporte para fazer o reembolso?

Hi @caroline_bassani and welcome to our Forum - No worries, our dedicated licensing support team has received your request as well so you’ll be contacted soon thereafter through the created case of yours (via e-mail). Thank you in advance for just a bit more patience.