Render elements still don't include reflections from the matte shadow material

This thread examines the issue closely but I’m starting a new one, because this seems to have just got lost, and it really needs looking at.
@pierrelemaux

So here’s the thing: I want to do some product renders on a pure white background for a website. That means I want to be able to have some kind of alpha that controls my objects, their shadows, and their reflections.

However, render elements (or channels) still aren’t picking up the reflection from the matte/shadow (material or using the Vray geometry options)

Unless there is a much better way of doing it, I don’t know why this isn’t working.

I just want to select my reflections and play around with them, is that too much to ask?

Hi @JD3D_CGI

This has been further escalated and is logged under VMAX-10730; I’ll let you know when there is any update on the matter. Thanks for the understanding. For the time being, you can use one of the workarounds described in the original forum thread you’ve shared.

Good to see some movement on this - although it’s “been with the developers” for some time now, but having a number next to it, lets hope it gets fixed soon! thanks