Hello.
All models that I have created in Rhino are not getting loaded on Enscape. After I launch the software, all I get is a grey screen. I have tried uninstalling and reinstalling the software as well. Attaching the screenshot of my Rhino screen and the Enscape screen I am getting after I start the software.
Kindly help me out with it.
Thank you.
Welcome to our Forum!
Thanks for your report @ShruS , and I’m of course sorry to hear about that.
Two things right away:
Is there a chance the models you are loading are located far off the default Rhino project center location? If so, please try to move them accordingly.
Make sure the project’s scale/units is set to “CM” (centimeters)
Does your system meet our requirements in the first place?
Again, thank you in advance for your cooperation and replying to those questions.
Thank you so much for the feedback.
Unfortunately, even after trying all the plausible solutions suggested by you, my Enscape is still not working.
I changed the unit of my Rhino model to CM. I placed it precisely over the central location. My laptop meets the technical requirements as well. Yet somehow I am not able to render.
Kindly help me out again. I am attaching some more photos below.
Thank you.
In that case, please also submit a report with your logs for me which you can do as detailed here:
https://enscape3d.com/community/blog/knowledgebase/using-the-feedback-button/
You can also gladly let me know once it’s submitted and I’ll have a look.
