Transparency & Disappearing Materials

I am not seeing Enscape render glass (or any material with transparency) when the opacity is set lower than 95% in sketchup. The material then disappears altogether at 94% and lower.

I have a fully updated AMD Vega 64 graphics card that is being leveraged by SketchUp and Enscape. It does not matter what the render quality is set to…

Anyone run into this?

Thanks

Mike

Hey @mvsuriano , I’m sorry to hear about this behaviour.

Could you please send us Feedback using the [Feedback] button in the Enscape context menu? Please make sure that ‘Include Logfiles into feedback’ is checked in the Enscape Feedback window and add some reference (like your forum name) into the title or description accordingly, so we may connect the provided data to this post.

This way, we should get all the information necessary to identify the cause of this issue.

Feedback button in SketchUp:


eoUONruIa7OT2SP4u3ZTG6zHa6goX-PPOg (1).png

If possible, you may also share two screenshots of Enscape right next to SketchUp in which we can see the material adjustments - A first screenshot which shows the material non-opaque (95% opaque), and a further screenshot which “shows” the completely disappeared material/object(s) (below 95% opaque).

Thanks a lot in advance!