Hello,
I’m noticing a big performance bug with Enscape in Revit. Much of my work is done remote from my company and all the materials that I use are stored on a remote server I connect using VPN. However, every time I launch Enscape, my VPN connection cuts and when Enscape loads, the materials that are accessed through the VPN don’t get loaded in. Can you please provide support
Hi @ChrisHardy333 , please make sure to also forward this behavior via our feedback button to our support team as detailed here:
https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button-win-revit/
In general whenever you may experience any technical problems with Enscape as is the case here, submitting a feedback report right away is always recommended in order for us to receive all the necessary information for further troubleshooting (including details about your machine setup, driver dates and said log files).
Thanks a lot in advance for your cooperation.