Vantage Crash (minidump)

Vantage Vantage :: Issues
1

i use live link for my renders
after 3 hours rendering vantage do crash and make dump file
my pc have 64 gig memory and rtx 9030 graphic card

dump files : Unique Download Link | WeTransfer

Unhandled exception at 0x00007FFFFF1B4FD9 in Vantage_b1390519_p21416.dmp: Microsoft C++ exception: std::bad_alloc at memory location 0x000000D9D5B17DB0.

2

Hi hamid_golizade,

From the message it seems that the GPU could have run out of memory. Is your scene heavy, at what resolution and settings are you rendering?

Best regards,
Alexander

3

hi alexander
this is my scene and taskmanager and settings screenshot

befor render:

Capture1.JPG
Capture1.JPG1917×1019 355 KB

after render :

Capture2.JPG
Capture2.JPG1912×1009 254 KB

4

All the minidumps show that Vantage crashed while allocating a piece of memory while processing some geometry instancer sent through the live link. It looks like a genuine lack of sufficient RAM.

5

hi npg thank you for answering.
your mean is vram or pc ram?

6

I mean CPU RAM. If the crash was because of VRAM you would get a “Direct3D error” instead.

From your screenshot it looks like you only had about 10-11GB free before you started the render. Some additional memory is used while processing the scene and I guess your scene was simply too big. See if you can close any other processes that use a lot of RAM, such as browser etc. (unfortunately Max is one of them, but it has to stay).

Is your OS page file enabled (and how large is it)? The OS may be able to prevent the crash by swapping memory to the page file.

7

Any idea why vantage keeps crashing on any vrscene exported directly to vantage no matter the size where vram and ram is nowhere near full after I press either of “w,q,e,r” to access the transforms, it works fine for navigation with right click pressed. I can HQ render any number of images but as soon as I press those I get a instant crash. Drivers are up to date (not the recommended ones though), video card a rtx 3060

8

Hi titan3,

You mean you get an instant crash if you try to access the transforms (select, move, rotate, scale), otherwise it works fine? Can you send the debug log( %AppData%\Chaos Group\Vantage.) and the dump file if any is generated(Vantage_########_######.dmp located in %temp%)?

Best regards,
Alexander