vray sphere fade messing up rendered image

Hey all, this has happened to two of our shots, and we’re not really sure why. They render fine until we activate the vray sphere fade and then this happens. We haven’t done anything different than with our other shots. Our process was to go into render settings, under VRay->Environment check Use environment volume. Then we created the VraySphereFade Material and linked it into the environment volume, then went Create->Vray->VraySphere and positioned them… I’ve attached images of what it should look like and what it does look like. Any thoughts?
Hannah

…good…bad…


S033_Finished_v002_sphereWeird.jpg

Hello Hannah,

We will really need a scene for that; if you can send a small example to vraymaya@chaosgroup.com our support guys will look into it.

Best regards,
Vlado