I have been tying to solve an issue with Chaos for too long now… It started with Licence notice when I tried to open my Enscape through SketchUp and after signing in nothing seems to work. I followed all the information provided by other people: re- installed enscape, downloaded Chaos Licence Service, updated my drivers… but nothing seems to work! Now I get a message about signing in to account which transfers me to a google page and when I sign in nothing happens. What else could I technically do to solve this issue?
Hi @Yozu , and welcome to our Forum.
I can see you’ve already reached out to the support team as well alongside so thanks a lot for that. Our official support team will now review your case and get back to you accordingly in order to troubleshoot and resolve the cause behind this behavior.
Thank you once more in advance for a bit more patience and your cooperation as well.
Hi Demian! Thank you! When would i receive a reply because i dont seem to get any emails yet?
You’re welcome! Since we just recently received the case you’ve submitted it may take a few more hours at this point, but you can be assured that your report has reached us and we’ll be replying back as soon as we can!
Thats weird because I sent the tickets 20 hours ago. I will wait but I really need it to be fixed. Thank you
Pardon me maybe “recently” wasn’t the best term but in any case you can expect a response soon of course.