Hi, does anyone know how I can get access to my Enscape subscription account without Sketchup? Due to financial difficulties and lack of work I had to stop my Sketchup account. In doing so I do not know how i can accrss my Enscape subscription account to cancel my Enscape account. This should only a temporary stop because when work picks up again, I will re-subscribe to Enscape once more. Can someone please advise/help me with this problem.
Hi @Boondog , thanks for your inquiry and welcome to our Forum.
Kindly check out how you can effectively cancel your subscription accordingly as detailed here:
https://support.enscape3d.com/hc/en-us/articles/11334022669201-How-can-I-cancel-my-subscription
In case you ever have any further inquiries regarding your license you can also always reach out to our support team (as detailed here) directly in case you haven’t this time.