I need assistance please as I cannot currently use Enscape at all and have not been able to for months even though it has been paid for. This is a fixed license and whenever I start Enscape through Revit I get the error message seen below. I have used Enscape for years and have never had this issue until the Chaos licensing change. I have already submitted a support ticket (Request #285028.)
but they just sent me generic information and did not fix my problem. I have reinstalled Enscape and the Chaos License server with the option turned on to allow the firewall exception but no resolution. I also do not see any products listed when I login to the Chaos webpage. I have replied to my help ticket and have not received a response in several days. I need an actual human to give me a few minutes of time please to resolve this. This is very frustrating and if the product cannot work then I need a refund. (Request #285028.)
