Hi all I get this message when opening enscape
I have tried reaching out for support but have heard nothing back yet
Welcome to our Forum!
I can see our support has already inquired you to please update Enscape and it seems to have resolved this problem at hand. 
Just in case you experience any other problems what so ever feel free to simply reply back via the existing created case of yours, or submit a new support report with fresh log files.
Yes updating Enscape solved this issue!
Thank you