ERROR - VR Monted Display not found - HTC Focus 3

Hi!

We have the problem that Enscape cannot find the head mounted display, althou we have a connection with the Computer via Steam VR & Vive Bussinesstreaming.

We use Skechup - Enscape 23 - Steam VR - VIVE - Bussines Streaming - VIVE Focus 3

If we render an .exe file and open it - the head mounted display is found.

(But we have to cange materials & ligting so for the presentation this ist no option.)

Can anyone help?

Thanks!

Hi

We just dowloaded Enscape 3.4 (last befor 3.5) and now it works!

Seams that there is a Problem with the 3.5 Version!

How long will it take to fix this? - We would prefer to work with the latest version!

THX

Please kindly make sure to also submit this through a feedback report as usual:

https://learn.enscape3d.com/blog/knowledgebase/using-the-feedback-button-win-sketchup/

Since the HTC Focus 3 may not be used as frequently by users compared to say a Meta Quest (2) we would appreciate receiving all your log files and machine information alongside for further troubleshooting. You do not have to re-install a more current version or so of Enscape for this either, at least not yet.

Simply copy what you have posted here in the submission form before sending said report in. And last but not least feel free to let me know once submitted as well and I’ll also have a look to see if we’ve received everything accordingly.