Free trial for Mac not working

Hi! I just downloaded the free trial for Mac and when I open it, it says that the trial has expired… This makes no sense, can someone please help? I have been trying to find the solution in the forum but can’t find any discussions for this issue. Thank you.

Hi @LetiM15 and welcome to our Forum.

In this regard Enscape might’ve been installed on this particular Mac prior in the past, though in any case you can simply request a trial reset by contacting our dedicated support team: How do I contact Support?

After your request has been submitted we will get back to you accordingly very soon thereafter.