"Ghost" Enscape Windows

Hi all,

When I open Enscape (both through Revit or Sketchup), although it seems to load and open, the window never pops up despite showing when I press alt+tab. I can also see the small window next to Sketchup/Revit with Enscape open (see screenshot below) and even clicking on it, it does nothing.

I have tried to unistall and reinstall Enscape but it didn’t work. Have you ever had this problem before?

Many thanks in advance!