material path and rendering issues

We are experiencing issues with some of our sketchup files where the enscape material is not matching the sketchup material. If we update the link to “Capture_3.JPG” to match the sketchup file, save and reopen the sketchup file, the error reoccurs.



small update

I may have found a way to make changes that last, but it doesn’t explain why it happens

If I remap the texture file in the enscape material browser, save and close the file, before opening the file I do the following:

Navigate to this folder: C:\Users%username%\AppData\Local\Temp\Enscape\SketchupTextures

Delete all files in that folder

Reopen the file

It seems that this allows me to make changes that “stick” Now to see if that workflow works for other team members working on the same file

scratch that - was not a repeatable fix and only intermittently resolved the issue.